Frequently Asked Questions

How long does shipping take?

Orders usually arrive within 7-14 business days. Delivery times can vary depending on country or region outside the United States. Once your order ships, we’ll send you a tracking number by email so you can follow it every step of the way.

Do you offer free shipping?

Yes! We offer free standard shipping on orders over $50.

What is your return policy?

You can return items within 30 days from the delivery date, as long as they’re unused, in their original packaging, and meet our return eligibility requirements. To start a return, contact us at sergiomendozaochoa13@gmail.com.

Are your products covered by a warranty?

Some of our products include a [length of warranty, e.g., “1-year manufacturer’s warranty”]. You’ll find warranty details on each product page. If you have any issues, just send us an email at sergiomendozaochoa13@gmail.com.

What payment methods do you accept?

We accept Visa, Mastercard, PayPal, Apple Pay, Google Pay.

How can I track my order?

Once your order ships, you’ll receive a tracking number by email. You can use it on the courier’s website to see the latest updates.

Do you ship internationally?

Yes, we ship to most countries worldwide. International delivery times may vary, so please check our Shipping Policy for details.

Can I change or cancel my order after placing it?

We process orders quickly, but if you need to make a change or cancel, contact us at sergiomendozaochoa13@gmail.com. After that, we may not be able to make changes.